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Imprint & Privacy

Imprint

Important: The German imprint and privacy notice is alegally binding document under German law. This English version is provided forreference only. The German original always takes precedence.

Information pursuant toSection 5 DDG (German Digital Services Act)

netconnex GmbH
Karlstrasse 34‑44
50679 Cologne
Germany

Commercial Register: HRB 122536
Registry Court: Cologne Local Court  

VAT ID according to §27a German VAT Act: DE289498531
Represented by the managing directors Jeroen Hermans, Andre Schwier, Frank Haag


Responsible for content under Section 55(2) RStV

netconnex GmbH
Karlstrasse 34‑44
50679 Cologne
Germany

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.


Liability for Content

As a service provider, we are responsible for our own content on these pages according to general laws pursuant to § 7 para. 1 DDG. However, according to §§ 8 to 10 DDG, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a specific legal violation. Upon becoming aware of corresponding legal violations, we will remove this content immediately.

Liability for Links

Our offering contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent content control of the linked pages is not reasonable without concrete indications of a legal violation. Upon becoming aware of legal violations, we will remove such links immediately.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. The reproduction, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are permitted only for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask for a corresponding notice. Upon becoming aware of legal violations, we will remove such content immediately.

Data Protection

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on Our Website

Who is Responsible for Data Collection on This Website?

Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How Do We Collect Your Data?

Your data is collected, on the one hand, by you providing it to us. This may include, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

What Do We Use Your Data For?

Some of the data is collected to ensure the flawless provision of the website. Other data may be used to analyze your user behavior.

What Rights Do You Have Regarding Your Data?

You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have a right to request the rectification, blocking, or erasure of this data. For this and for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. For details, please refer to the privacy policy under "Right to Restriction of Processing."

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information about the Controller

The controller for data processing on this website is:

netconnex GmbH
Am Birkenfeld 1
52222 Stolberg
Germany

Phone: +49 2402 3 89 30 03
Email: info@netconnex.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Statutory data protection officer

We have appointed a Data Protection Officer for our company:

Lawyer Friederike Scholz
Email: datenschutz@netconnex.de

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. An informal email notification to us is sufficient for this. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to datacollection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21 para. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Erasure, and Rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to rectification, blocking, or erasure of this data. For this and for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data occurred/occurs unlawfully, you can request the restriction of data processing instead of its erasure.
  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to Advertising Emails

We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

Data Collection on Our Website

Cookies

The internet pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you desire (e.g., shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically flawless and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these will be treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – for this purpose, server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We will not share this data without your consent.

The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal email notification to us is sufficient for this. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiry by Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions – especially statutory retention periods – remain unaffected.

Data Processing (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, content design, or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process, and use personal data about the use of our websites (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following providers:

Amazon Web Services (AWS)

The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter AWS).

When you visit our website, your personal data is processed on AWS servers. In this process, personal data may also be transferred to AWS's parent company in the USA. Data transfer to the USA is based on the EU standard contractual clauses. Details can be found here: AWS Data Processing.

Further information can be found in AWS's privacy policy: AWS Data Protection.

The use of AWS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in presenting our website as reliably as possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider via the following link: Participant Detail

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

Webflow, Inc.
398 11th St., Floor 2
San Francisco, CA 94103

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Amazon CloudFront CDN

We use the Content Delivery Network Amazon CloudFront CDN. The provider is Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg (hereinafter "Amazon"). Amazon CloudFront CDN is a globally distributed Content Delivery Network. Technically, the transfer of information between your browser and our website is routed via the Content Delivery Network. This allows us to increase the global accessibility and performance of our website. The use of Amazon CloudFront CDN is based on our legitimate interest in providing our website as error-free and securely as possible (Art. 6 para. 1 lit. f GDPR). Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: GDPR Dataprocessing. Further information on Amazon CloudFront CDN can be found here: Privacy Notice. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider via the following link: Participant Details

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Webflow CDN

We use Webflow's Content Delivery Network (CDN).

A CDN (Content Delivery Network) is a service that helps deliver content from our online offering, especially large media files such as graphics or scripts, more quickly using regionally distributed servers connected via the internet. User data is processed solely for the aforementioned purposes and to maintain the security and functionality of the CDN.

For this purpose, the browser you use must connect to the CDN's servers. This allows the CDN to know that our website was accessed via your IP address.

The use is based on our legitimate interests, i.e., an interest in the secure and efficient provision, analysis, and optimization of our online offering in accordance with Art. 6 para. 1 lit. f GDPR.

Further information can be found in Webflow's privacy policy: EU Privacy Policy

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Consent with Finsweet Cookie Consent

Our website uses Finsweet's consent technology to obtain your consent for storing certain cookies in your browser or for using certain technologies, and to document this in compliance with data protection regulations. The provider of this technology is Finsweet Inc., 2774 Harbor Rd Merrick, NY, 11566-4608 USA (hereinafter Finsweet).

When you visit our website, a Finsweet cookie is stored in your browser, which records your given consents or the revocation of these consents. This data is not passed on to the provider of Finsweet Cookie Consent.

The collected data will be stored until you request us to delete it, or you delete the Finsweet cookie yourself, or the purpose for data storage ceases to apply. Mandatory legal retention periods remain unaffected. Details on data processing by Finsweet Cookie Consent can be found at https://finsweet.com/legal/.

Finsweet Cookie Consent technology is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Audio and Video Conferences

Data Processing

For communication with our customers, we use online conference tools, among others. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data you provide/use for the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other "context information" related to the communication process (metadata).

Furthermore, the tool provider processes all technical data required for handling online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it will also be stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing operations of the tools used. Our capabilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and Legal Bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of these tools serves to generally simplify and accelerate communication with us and our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). If consent has been requested, the respective tools are used based on this consent; consent can be revoked at any time with future effect.

Storage Duration

Data collected directly by us via video and conference tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence over the storage duration of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference Tools Used

We use the following conference tools:

Webmeeting

Webmeeting is our video meeting solution based on Cisco Meeting Server.

Webconsult

Webconsult is our booking and video consultation tool based on Webmeeting.

Our Own Services

Applications

We offer you the opportunity to apply to us (e.g., via email, postal mail, or online application form). Below, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data comply with applicable data protection law and all other legal provisions, and that your data will be treated with strict confidentiality.

Scope and Purpose of Data Collection

When you submit an application to us, we process your associated personal data (e.g., contact and communication data, application documents, notes from job interviews, etc.) to the extent necessary for deciding on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation), and – if you have given consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to individuals involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems for the purpose of establishing an employment relationship, based on § 26 BDSG-neu and Art. 6 para. 1 lit. b GDPR.

Data Retention Period

If we cannot offer you a position, you decline a job offer, withdraw your application, revoke your consent to data processing, or request us to delete your data, the data you submitted, including any remaining physical application documents, will be stored or retained for a maximum of 6 months after the completion of the application process (retention period) to allow us to reconstruct the details of the application process in case of discrepancies (Art. 6 para. 1 lit. f GDPR).

YOU MAY OBJECT TO THIS STORAGE IF YOU HAVE LEGITIMATE INTERESTS THAT OVERRIDE OURS.

After the retention period expires, the data will be deleted, unless there is a legal retention obligation or another legal reason for further storage. If it is apparent that the retention of your data will be necessary after the retention period has expired (e.g., due to impending or ongoing litigation), deletion will only occur once the data has become obsolete. Other legal retention obligations remain unaffected.